What we Do

OUR SERVICES

Check out our offer of ratings, assessments and certifications and find what best caters to your needs.

We are committed to be at the forefront of the sector’s evolutions and our offer of existing and new services is regularly upgraded in order to keep up with a fast changing market and its needs.

Do you want to know which services are the most recommended for your segment and institutional type? Please check out our home page to learn more.

Are you interested in a specific Institutional or Social performance related service? Check out here below.

Institutional Social
Institutional Rating Social & Environmental Rating
MIV Rating Client Outcome
Institutional Diagnostic Social Roadmap
Due Diligence Smart Campaign Client Protection Certification
Loan Portfolio Audit European Code of Good Conduct Evaluation
Country Study
Training
Truelift Assessment
SPI5 + SPI5 Alinus
Publications

 

Your opinion matters!

If you are a client, please know that we care about your opinion on our services. Feel free to share your feedback through the following mechanisms:

Customer Care and Customer Satisfaction Survey: If you underwent a rating, assessment or certification service, we will be contacting you after implementation to receive your valuable feedback and know your level of satisfaction. MFR is committed to continuous improvement of our products and services and the overall quality of customer experience. To this end, your feedback will help us to better meet your expectations and to share your experience with other customers!

Complaint Handling Process: All our clients can access this mechanism at any time during the implementation process. We will be happy to listen to you and will do our best to resolve any problems that may have arisen. Please write to us at info@mf-rating.com or call us at our head office or our regional offices. and o

Do you want to know more on the guiding principles of our work? Read through our Code of Ethics and our Conflict of Interest Policy.

 

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