Assessment of the Sustainable Performance of SME Finance Service Providers

November 9, 2018

Assessment of the Sustainable Performance of SME Finance Service Providers

The European Microfinance Platform (e-MFP) and the Social Performance Task Force (SPTF) have published a study on the Assessment of the Sustainable performance of SME finance institutions. The study was drafted by Lucia Spaggiari, MFR, in collaboration with the e-MFP Investor Action Group and the Social Performance Task Force (SPTF) Social Investors Working Group. The proposed approach offers modular options to investors willing to assess the sustainable performance of SME finance institutions. The suggested metrics adapt the SPTF Universal Standards of Social Performance Management to the different goals, language and needs of SME banks and other SME finance institutions.

Microfinance Barometer 2017

July 10, 2018

Microfinance Barometer 2017

Measuring client outcomes: The frontier of social performance management” on the 2017 Microfinance Barometer. The piece, written by MFR Business Development Director and Coordinator of the e-MFP Investors Action Group Lucia Spaggiari, explains how financial inclusion and impact finance are learning from each other at the frontier of social performance management.


June 18, 2017

Insight – Responsible pricing: field evidence

MicroFinanza Rating would like to share its experience in assessing responsible pricing and to provide some operational guidance to financial service providers (FSPs) to promote best practices. The recommendations presented here largely draw upon the research and guidance provided by responsible inclusive industry stakeholders, namely MFTransparency, Smart Campaign, and the Social Performance Task Force.


April 15, 2017

Research Paper on the Socio-economic Outcome Management of Microfinance Services in Palestine

The paper aims at designing the architecture to manage outcome, proposing a set of indicators and two alternative approches, tailored to the Palestinian context (but customizable for other countries). This paper is strongly positioned as a pioneer in the growing literature of measuring the changes at client level thanks to the innovative perspective of involving the whole industry in a systematic way, with a shared and agreed methodology.

Risk Management, the Engine  for Responsible Financial  Inclusion

March 23, 2017

Risk Management, the Engine for Responsible Financial Inclusion

Guidelines on Outcomes Management for Investors

November 7, 2016

Guidelines on Outcomes Management for Investors

“Guidelines for integrating outcomes measurement, analysis, and reporting into the operations of inclusive finance investors, asset managers, and other funders”, developed in partnership with the European Microfinance Platform (e-mfp) and the Social Performance Task Force (SPTF), Nov 2016.


September 27, 2016

Insight – Financial literacy

Client financial literacy is generally low. It is not automatically achieved with financial access and it needs deliberate financial education measures to improve. Henley Business School and MicroFinanza Rating would like to contribute with a client level research to the analysis of financial literacy and its implications.


November 15, 2015

Insight – Housing outcome

Change measurement and housing microfinance: a good match.

The measurement of outcomes appears to be relatively more cost-effective in housing than in other areas such as income.

MicroFinanza Rating would like to share the experience of developing a system to measure the outcome of a program to finance affordable housing.


July 6, 2015

Baromètre de la Microfinance 2014


January 7, 2015

Insight – El nuevo marco regulatorio para las microfinanzas en Bolivia

Bolivia es reconocida internacionalmente como el país donde empezó, a inicios de los años noventa, la “comercialización” de las microfinanzas, con la constitución del primer banco especializado en microfinanzas (Banco Solidario S.A.) y con la creación de los Fondos Financieros Privados1 como un medio de transformación de las ONG´s de microcrédito en entidades reguladas (FFP´s). El sector de las microfinanzas creció rápidamente, logró superar exitosamente una fuerte crisis de sobreendeudamiento en el 2000, y se consolidó gradualmente a través de los años, consiguiendo amplio alcance, buena cobertura geográfica y resultados económicos positivos.

MicroFinanza Rating desea compartir los cambios observados en el nuevo marco regulatorio para las microfinanzas en Bolivia, sus beneficios e implicaciones con el objetivo de identificar las consecuencias y posibles resultados para el sector en el corto y mediano plazo.


November 10, 2014

Insight – The Microfinance Sector in Nigeria

Since the advent of microfinance banking in Nigeria, the microfinance sector has been confronted with several challenges and the impact of the global financial crisis on microfinance banks has been more severe than anticipated.

MicroFinanza Rating would like to share the main features of the Nigerian microfinance sector, highlighting the major challenges the industry is still facing.


July 8, 2014

Microfinance Barometer 2013


May 12, 2014

Does Good Client Protection Impact Financial Performance?

Serve clients well. Prevent over-indebtedness. Be transparent and price products reasonably. treat clients respectfully, listen to their grievances and protect their privacy. It’s hard to argue against any one of these things. The seven client Protection Principles make undisputedly good sense. But do they make for good business?


March 14, 2014

Insight – The Microfinance Sector in Morocco

Morocco microfinance sector is among the most developed in the MENA Region, accounting for about 64% of the total outstanding portfolio in the Region. MicroFinanza Rating would like to share some of the results arising from the Country Study recently carried out in Morocco, with a particular focus on the repayment crisis that affected the Country and highlighting the main opportunities and threats for investments in the microfinance sector after the crisis.


December 28, 2013

Insight – Educación Financiera

El 75% de los proyectos de Educación Financiera comenzaron a finales de los años noventa. Es notorio el reciente interés que la educación financiera ha despertado alrededor de todo el mundo, existiendo varios factores que legitimaron la necesidad de la educación financiera, tales como:

  • Asimetrías de información entre agentes económicos
  • Características del mercado financiero (número de instituciones, cantidad de productos y servicios, novedosos canales, etc.)
  • La Crisis Financiera Internacional (2007 – 2008)


September 6, 2013

Insight – Environment Rating

Some may argue that the environment is not relevant in microfinance. While there is little debate around the major role that the public institutions should play, in our opinion microfinance institutions should be:

  • encouraged to avoid harming the environment;
  • rewarded for positive commitment and actions;
  • regarded as powerful channels for green projects.


June 7, 2013

Insight – Transparency in practice

MicroFinanza Rating would like to share some experience in client protection, inspired by good practices observed un the field while conducting social ratings and client protection certifications of MFIs, aiming at promoting best practices.


March 7, 2013

Insight – Treat your employees responsibly

This insight aims at contributing to the market transparency by providing an independent analysis of the implementation of USSPM #5 in the Philippines. MicroFinanza Rating’s Social Rating methodology is fully aligned with the Universal Standards for Social Performance (USSPM) and includes a dedicated annex where the implementation of each standard can be demonstrated (USSPM external validation).


December 12, 2012

Insight – Rating results: Asia

Following its mission, MicroFinanza Rating provides microfinance institutions and investors with independent information to foster the microfinance sector transparency. This insight presents the rating results of Asia in particular.


September 10, 2012

Insight – Poverty outreach

Does microfinance reach the poor?
Sometimes yes, sometimes in part;
Sometimes it does not really want to;
Generally we say it does;
In most of the cases we do not know.

Microfinance promises to reach the poor and the excluded. Yet, very little is known about the profile of the clients reached. MicroFinanza Rating presents the actual poverty outreach observed in the industry over the past 7 years of social ratings.